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Balletto Dance Shop is concerned about the protection of personal data and is committed to ensuring the highest level of protection for your personal data in accordance with the Data Protection Act.
For all information on the protection of personal data, you can also consult the website of the Commission Informatique et Liberté www.cnil.fr
In accordance with the French Data Protection Act, the processing of your personal data has been declared to the Commission Nationale de l'Informatique et des Libertés (CNIL) under receipt number 2190201.
BallettoDanceShop / SAS Balletto
Registered office: 25, Rue Condillac 33000 Bordeaux
The information and data concerning you are necessary for the management of your order and our commercial relations. This information may also be kept as proof in compliance with legal and regulatory obligations (payment, guarantee, dispute, etc.).
We use your information and data to improve and personalise the services we offer you.
In order to keep you up to date with our latest news and the benefits available to you, you may receive offers from our company by email.
If you do not wish to receive offers and information from Balletto Dance Shop, you can refuse to receive them by indicating this when creating your account.
You can personalise the delivery of newsletters and manage the newsletter subscriptions you wish to receive when you create your account or by going to your customer area.
You can also unsubscribe at any time by clicking on the link provided when each newsletter is sent.
You can sign up to be informed by e-mail when an item of interest to you becomes available.
In particular, we collect and process your name, address, email address, password, telephone number, IP address, connection and browsing data, order history, products viewed, delivery incidents, complaints and messages to customer service.
The compulsory or optional nature of the data is indicated at the time of collection by an asterisk. Some data is collected automatically as a result of your actions on the site.
We also measure our audience, for example the number of pages viewed, the number of visits to the site, visitor activity on the site and the frequency with which visitors return.
We collect the information you provide when :
create your "My Account" customer account
you place an order on our sites
you browse our sites and applications and consult products
you contact our Customer Service
you write a comment
The data collected on the Balletto Dance Shop website is exclusively intended for SAS Balletto.
In accordance with the French Data Protection Act of 6 January 1978, amended by the Act of 6 August 2004, you have the right to access, rectify and object to any personal data concerning you. All you have to do is write to us online at contact@ballettodanceshop.com or by post to Balletto Dance Shop - Service Clients - 25, Rue Condillac - 33000 Bordeaux, giving us your surname, first name, e-mail address and, if possible, your customer reference number.
In accordance with the regulations in force, your request must be signed and accompanied by a photocopy of an identity document bearing your signature and specify the address to which you would like a reply. A reply will be sent to you within 2 months of receipt of the request.
You are informed that data concerning you may be transmitted by Balletto Dance Shop for the purposes defined in these conditions to companies located in countries outside the European Union which do not offer the same level of protection with regard to the protection of personal data.
Prior to any transfer outside the European Union, Balletto Dance Shop will implement any procedure required to obtain the guarantees necessary to ensure the security of such transfers.
Transfers outside the European Union may be carried out in particular in the context of our following activities: IT services on Balletto Dance Shop systems, use of data in connection with social networks (see below).
The use of social networks and Balletto Dance Shop's services or applications in relation to these social networks may result in the collection and exchange of certain data between the social networks and Balletto Dance Shop.
We invite you to consult the personal data protection policies of the social networks in order to find out exactly what information is collected by the social networks and may be transmitted to Balletto Dance Shop in connection with its sites and applications, as well as the purposes for which your data will be used, in particular for advertising purposes.
You can configure access and confidentiality directly on the social networks.
Balletto Dance Shop collects on its behalf certain information and personal data related to your activity on Balletto Dance Shop social network pages or Balletto Dance Shop sites and applications that use social network services. This data is used for advertising purposes to improve our commercial relationship and the advertising sent to you in order to offer you a personalised and social experience.
Information collected by Balletto Dance Shop on its own behalf through Balletto Dance Shop applications, sites or services linked to social networks is governed by these conditions and the specific conditions of Balletto Dance Shop applications.
However, Balletto Dance Shop is not responsible for the use made of your data by social networks on their own behalf.
Our site uses "plug-ins" or social modules. These are small "like" and "share" buttons from third-party social networks such as Facebook that you can find on our sites and applications. They allow you to "like" and share information from our sites and applications with your friends on social networks.
When you visit a page on our sites (web or mobile) containing social plug-ins or modules, a connection is established with the servers of the social networks (Facebook), which are then informed that you have accessed the corresponding page on the Balletto Dance Shop site you are visiting.
The information you receive from Balletto Dance Shop may be personalised according to the data that Balletto Dance Shop collects in connection with social networks.
Because of your use of the Balletto Dance Shop services (sites or applications) or your affiliation to a social network page, Balletto Dance Shop may receive information about you, in particular your public profile and your centres of interest communicated on the social networks or other data that you have authorised to receive in the context of the applications.
Balletto Dance Shop advertisements linked to your profile and the information you publish or share (your centres of interest) may be displayed on your social network pages.
If you do not want the social networks to collect or use information based on your profile or your activity on websites, devices or applications outside the social networks for the purpose of displaying advertisements, you must refer to the terms and conditions of the social networks in order to find out how to configure, unsubscribe or control the display of advertisements.
You can also refuse using the settings for your applications or mobile device.
Our sites and applications are designed to be particularly attentive to the needs and expectations of our customers.
This is one of the reasons why we use cookies or similar tracking technologies to identify you and personalise our services and advertising, in particular to access your account, manage your shopping basket, remember your visits and personalise the offers we make and the information we send you. In particular, cookies enable you to benefit from our personalised advice and to be informed of our promotional offers.
We inform you that we may use advanced targeting functionalities for the delivery of our advertisements, in particular "retargeting" functionalities (by displaying advertisements while you are browsing outside our site or by contacting you by email following the consultation of products on our site).
These functions, which are made possible by the use of cookies, are offered by partners in order to provide you with advertising that is better adapted to your needs and linked to your recent behaviour on our site.
You can stop targeting at any time by refusing advertising cookies in your browser or via the ad preference managers offered by the partners or in the unsubscribe links in the emails.
Please note that unsubscribing from email targeting with our partners does not automatically lead to unsubscribing from newsletters sent by Balletto Dance Shop.